PRICES: List prices shown are suggested retail prices. Customers purchasing for resale will be granted standard wholesale discounts.
TERMS: Commercial accounts - 1% 10 Days, net 30 Days, A Charge of 1-1/2% per month (18% Annual Rate) will be applied for each month of delinquency. Visa, Mastercard, and Discover.
WARRANTY: R. Murphy Knives’ products are warranted to be free of defects in materials and workmanship for the life of the product. We reserve the right to inspect the product for misuse however. Upon phone or written request we will issue an authorized return. If upon examination by R. Murphy Knives, the product is found to be defective, it will be repaired or replaced at no charge. This warranty does not apply to defects resulting from any action of the purchaser and is void if the unit shows evidence of misuse. Please see our "Knife Care" page on how to maintain your Murphy Knives.
CAUTION: R. Murphy Co., Inc. knives are of high quality and extremely sharp.   Exercise caution and care in the handling and use of all our products.
HOURS: R. Murphy Co., Inc. is open from 8:00 AM to 5:00 PM EST Monday through Friday (excluding holidays).
SHIPPING: Orders received before 12:00 PM Monday through Friday (excluding holidays) typically ship the same day for in-stock products.  Orders received after 12:00 PM Monday through Friday (excluding holidays) typically will ship the next business day for in-stock products. Low and out-of-stock products will not necessarily be noted on the website. If you require expedited shipping, please call 508-765-6593 to verify if your product is in stock./td>
FREIGHT: Commercial accounts - All shipments are F.O.B. Southbridge for any single order
RETURNS: No returns without authorization from factory. Returns subject to 15% restocking charge.
PARTIAL SHIPMENTS: We reserve right to ship partial quantities unless order indicates to contrary.
ROUTING: If no carrier is specified, we will ship via UPS.
SPECIAL QUOTATIONS: A. Standard merchandise altered by request of customer will be processed as "Special Orders." Request quotation for price and delivery. Special packaging available at extra cost .
  B. Parts, and non-listed items will be priced by quotation based on availability, volume, tools, and cost of materials at the time of order.
PRICING ERRORS: R. Murphy Knives reserves the right to refuse orders placed with incorrect pricing. Buyer will have the option to accept goods at the current correct price or cancel their order.
PRIVACY POLICY: R. Murphy Knives does not sell or share your information with any other entities except those required to process order payment.